UX Review: Enjin Smart Wallet
After a crazy week of price action for $ENJ, it was brought to my attention that Enjin supposedly had a brilliant mobile wallet. I thought I would check it our for myself and see what really makes it better than any of the other Crypto wallets out there. I wanted to figure out what makes the user experience that good, that people would actively choose the Enjin Wallet over any other.
But first, what is the Enjin wallet?
“The Enjin Crypto Smart Wallet foundation rests on our top-of-the-line security architecture. It employs innovative security techniques such as the Enjin Secure Keyboard, rule of two encryption and other measures to turn your smartphone into a hardware-like secure blockchain wallet.”
“The Enjin Crypto Wallet is designed for simple & fast cryptocurrency management — it combines a mobile-first approach with a seamless and blazing-fast interface.”
The Enjin Wallet User Experience (UX)
a) The idea
A simple but perfect place to start. Before any team begins to build something, they must analyse if there is even demand for their service/product and I think that this wallet most certainly has demand. People want to manage all of their crypto assets from one place and Enjin wallet supports BTC, LTC & ERC20 tokens. People don’t want to have 15 different wallets with 15 different passwords with 15 different sets of words to write down, it’s not user friendly. This is why I think the Enjin wallet adds so much value to the space, people love the idea. Simply put, it’s convenient and even more so with it being a mobile app. Being able to manage your assets on the go is another reason why Enjin have executed their user requirements really well.
To add their own unique feature, you can also store your collectibles on the wallet which can be ‘everything from gaming multiverse items to membership tokens.’ A wallet that caters for everybody’s needs but adds an extra and specific use case for gamers.
b) Ease of use
The main purpose of the wallet is to send, receive and exchange tokens. From my experience of using the wallet, completing these actions was a simple process. I was able to receive tokens by sharing my wallet address just like any other wallet. Simply having one BTC address and one ETH address that works for all ERC20 tokens. Similarly for the process of sending BTC, I was able to grab an address, input the amount of Bitcoin and use the sliding scale to select a speed of transaction, with the fastest transaction being the most expensive (as expected). Advanced mode actually allows you to manually chose the ‘Satoshi’s per byte rate’ which I thought was a quirky little add-on feature.
I think that being able to exchange the tokens via the Enjin partners is a great feature of the app. It’s convenient and easy to do which is what we want. We could argue the transaction times could be quicker in an ideal world but I’m hoping this is something that comes in time. We have to remember that we are the early adopters, and all that…
c) Levels of security
I’ve got a few layers of security that I’d like to talk about here. Firstly, I’d like to address that it is a potential risk when you have all of your tokens in one place. There is definitely an argument that diversifying your tokens across multiple wallets is more secure, which I do agree with. However, it’s just not convenient from a usability perspective. I personally have a couple of different bank accounts, but I use the same bank to manage them all, due to ease of access and use. I think the same principle applies here if we want to increase the level of adoption.
Similarly to the TOMO wallet, Face ID for iOS users has been integrated which I’m a big fan of and the ‘12 words and a pen’ feature for back up purposes which is widely used across crypto. I like how they’ve called it ‘12 words and a pen’ as it makes it clear to use a pen and NOT to write it down on your phone. A smart and simple name. Besides the other great stuff such as secure passwords and auto-lock, they have also added wallet importation for the Ledger, Trezor and many other wallets which I think is always reassuring to see from a users point of view.
Lastly, I seen this quirky purple keyboard and thought it looked fresh seen as the customisation within iOS is rather limited. I liked the design and the feel, and it was only afterwards when doing my research that I realised it wasn’t just to look cool. The Enjin wallet has a home made secure keyboard to ‘prevent any form of data sniffing or keyloggers’. An extra layer of customisable security that I didn’t even notice, never a bad thing!
d) Lack of content
Breaking down the technical barrier in this space is never going to be easy and I notice small samples of over-complicated or unexplained technology within the wallet. One of the only drawbacks I could find was the lack of explanation to describe some of the more technical features. I had to go on to the Enjin website to understand what a couple of things meant. For example, I was looking to exchange some $BTC to $ENJ and I seen ‘Changelly Dynamic’ and ‘Changelly Fixed’ below the ‘exchanges’ heading. I had no idea what these meant at first as the speed was exactly the same but the price and amount varied slightly. I could see they were different, but I didn’t know why. Having that little bit of clarity and confirmation around what exactly is going on makes the user feel that little bit more comfortable.
I think a solution to this would be to add a little bit of context or an explanation just to give users clarity on what things like this actually mean. Just a little icon button giving more information would probably do the trick.
A general UX rule is that a good service should never need an explanation to describe what something is or what it does because it should be obvious to any user immediately what everything means and what the functionality will do. I appreciate it isn’t this straight forward in Crypto (yet).
Overall I feel the Enjin wallet is a great addition to the crypto space and can help bring adoption that little bit closer. The wallet doesn’t get the mentions or the credit I feel it may deserve because of its simple services that are demanded by many. It’s a free wallet and also ad-free which is always a bonus and could be a solution for many wallet users out there.
The wallet is supported in over 30 languages which says to me that the team are serious about getting this wallet used on a much larger and therefore worldwide scale. It’s great to see this kind of ambition in a team.
There was a lot to talk about with this wallet so apologies if it was a bit too lengthy. I’ve condensed the article where I can but if you are interested in reading more about the Enjin wallet, then you can read more about it here.
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- I have not been paid by the Enjin team to write this article. This is something I volunteered to do due to my background in UX.
- All opinions and views within this article are my own.
- The Enjin wallet links above are not referral links.